Ordering Information
Look here for all the information you need to place an order and to contact us.
This section explains how to place orders through our website.
There are two basic procedures: one for domestic (US only) orders and one for international (outside the US) orders.
Domestic Orders
- Order through the UMM-USA website: (create your account and login information – please make sure you remember your user ID and password) – Payment methods will be displayed during the ordering process.
- Email orders: (send an email to UMM-USA with your wish list. Include the product name, product number, quantity, and shipping address. We will respond with the information needed to complete the transaction. Payment methods are PayPal, secure UMM-USA invoice which allows payment with a debit or credit card, or checks and money orders from US banks only).
- Phone orders: (Call UMM-USA ‘s direct number to speak to our representative or leave a message with your name, phone number, product name, product number, quantity, and shipping address. To expedite this process, please have this information available when you call. If you have left a message, we will call you back as soon as we can. We can accept debit cards, credit cards, PayPal, checks, and money orders. Call us at 847-537-0867.
- Mail orders: Send us a letter with the product name, product number, quantity, and shipping address. Please include a check or money order (made out to UMM-USA) for the full amount.Note: Please do not send credit card or debit card information through the mail.Our mailing address is:UMM-USA
1042 Inverrary Lane
Deerfield, IL 60015 - Local Purchase: Appointment only. Please call to set up this appointment. Call us at 847-537-0867
- Show Pick-ups: Please check our Show Schedule to see if we will be in your area. If so, we can deliver your order to you at the show. We would be more than happy to meet you at our booth.
International Orders
For more information please, Click here: https://umm-usa.com/international-shipping/
Accepted Payment Methods
PayPal *(for PayPal account holders)
Credit Cards & Debit Cards *(for account holders)
MO *(Money Orders in US Dollars)
Cheques *(Checks must be drawn in US funds on a US Bank!)
Money Transfer *(Wire or money transfer)
Ordering Methods
UMM-USA Website *(Credit Cards & Debit Cards) – Call 847 537 0867 or leave a message and we will call you back).
Phone Order *(Credit Cards & Debit Cards) – Call 847 537 0867 or leave a message and we will call you back.
Email Order *(UMM-USA Invoice – Credit & Debit Cards)
Mail *(UMM-USA Invoice – Credit & Debit Cards)
Local Purchase *(UMM-USA Invoice – Credit & Debit Cards)
Shipping & Returns
For more information please, Click here: https://umm-usa.com/onlinestore/shipping-returns/
Shipping and Handling
Domestic Shipping Rates:
Shipping rates are indicated for individual items, UMM-USA offers combined shipping TABLE RATES. The combined order shipping rate will be indicated on your order confirmation invoice.
Table rates are available through the “Guest View” or “Registered” user links.
International Shipping Rates:
For more information, please click here: https://umm-usa.com/onlinestore/international-shipping/
ATTENTION!! INTERNATIONAL BUYERS will be notified of the extra shipping costs.
International shipping rates are not shown on the website. Once we have your order, we will calculate the shipping cost and notify you via email.
We offer United States Post Office (USPS) options for shipping. You can decide on the option based on your choice of shipping time, with or without insurance, and cost.
Special Orders
“SPEC.” – SPECIAL ORDER and “B/O” Back Order
Special Orders are items not in our current stock and may take 1 to 3 months for us to receive.
Back Orders are items for our stock, but are currently sold out. Depending on the item, it could be one month or more to restock.
Viewing Orders
Guests and UMM registered patrons can check their accounts for their order and shipping status.
If additional questions arise, please contact UMM Customer Service.
Updating Account Information
UMM registered patrons can change their shipping information through the “My Account” menu.
Payment, Pricing & Promotions
UMM accepts credit cards, debit cards, checks drawn from US banks, money orders, PayPal, and wire transfers between banks. We strive to maintain competitive prices on all our products, Occasionally, UMM will have special sales on various items. Check out the website for the latest promotions.
Privacy & Security
The UMM website is monitored by the latest security scanning protocols. For more information, click on the UMM Security Scan logo. You can check out as a guest or a registered returning customer. UMM does not keep any financial information on file, nor do we share any customer data. All payments are conducted via secure links.